Terms & Conditions

Last updated March 30, 2026

Agreement to Our Legal Terms

We are Brittney Johnson DBA Funnel Forge Solutions ("Company," "we," "us," or "our").

We operate the website https://funnelforgesolutions.com (the "Site"), as well as any other related products, services, software, funnels, communications, messaging systems, automations, and platforms that refer or link to these legal terms (collectively, the "Services").

You can contact us by phone at (573) 375-8529, by email at connect@funnelforgesolutions.com, or by mail upon written request.

These Terms & Conditions ("Legal Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Brittney Johnson DBA Funnel Forge Solutions, concerning your access to and use of the Services. By accessing the Services, you confirm that you have read, understood, and agreed to be bound by these Legal Terms. If you do not agree with all of these Legal Terms, then you are expressly prohibited from using the Services and must discontinue use immediately.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will update the "Last updated" date of these Legal Terms when changes are made. It is your responsibility to review these Legal Terms periodically to remain informed of updates. Your continued use of the Services after the date of any revised Legal Terms means that you accept those changes.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

Our Services
Intellectual Property Rights
User Representations
User Registration
Products and Services
Purchases and Payment
Subscriptions, Trials, and Renewals
Refund Policy
Prohibited Activities
User Generated Contributions
Contribution License
Services Management
Privacy Policy
Term and Termination
Modifications and Interruptions
Governing Law
Dispute Resolution
Corrections
Disclaimer
Limitations of Liability
Indemnification
User Data
Electronic Communications, Transactions, and Signatures
SMS Text Messaging
Miscellaneous
Contact Us

1. Our Services

The information provided when using the Services is intended for general business, marketing, automation, systems, operational, and informational purposes only. Our Services may include, without limitation, website design, funnel design, CRM setup, automation implementation, AI-assisted systems, lead follow-up tools, messaging workflows, consulting, audits, templates, subscriptions, and related support services.

The Services are not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or would subject us to any registration requirement within such jurisdiction or country. Those who access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

Unless expressly stated otherwise in writing, the Services are not designed to comply with industry-specific regulations such as HIPAA, FISMA, GLBA, or other regulated-data frameworks. You may not use the Services in any way that would require us to comply with such laws unless we have expressly agreed to do so in writing.

We do not provide legal, tax, accounting, financial, medical, or other licensed professional advice. Any information provided through the Services is for informational and business purposes only and should not be relied upon as a substitute for professional advice from a qualified provider.

2. Intellectual Property Rights

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, systems, workflows, prompts, copy, website designs, graphics, branding, audio, video, text, photographs, downloadable materials, and other content in the Services (collectively, the "Content"), as well as the trademarks, service marks, trade dress, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright, trademark, and other intellectual property laws and rights in the United States and around the world.

The Content and Marks are provided in or through the Services on an "AS IS" basis for your internal business use or personal use only, unless otherwise expressly stated in writing.

Your use of our Services

Subject to your compliance with these Legal Terms, including the "Prohibited Activities" section below, we grant you a limited, non-exclusive, non-transferable, revocable license to:

access the Services; and
download or print a copy of any portion of the Content to which you have properly gained access, solely for your internal business or personal use.

Except as set out in this section or elsewhere in these Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, exploited, or otherwise used for any commercial purpose whatsoever without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section, please direct your request to connect@funnelforgesolutions.com.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Your submissions

If you send us any question, comment, suggestion, feedback, testimonial, idea, request, or other information concerning the Services ("Submissions"), you agree that we may use and share such Submissions for any lawful purpose, without compensation to you, unless otherwise agreed in writing.

You are solely responsible for the content of your Submissions and represent that you have the right to provide them.

3. User Representations

By using the Services, you represent and warrant that:

all information you submit will be true, accurate, current, and complete;
you will maintain the accuracy of such information and promptly update it as necessary;
you have the legal capacity and agree to comply with these Legal Terms;
you are at least 18 years old;
you will not access the Services through automated or non-human means except through permitted integrations, tools, or APIs approved by us;
you will not use the Services for any illegal or unauthorized purpose; and
your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we reserve the right to suspend or terminate your access to the Services.

4. User Registration

You may be required to register to use certain portions of the Services. You agree to keep your password and login credentials confidential and are responsible for all activity under your account. We reserve the right to remove, reclaim, or change any username we determine, in our sole discretion, is inappropriate, misleading, or objectionable.

5. Products and Services

We may offer digital products, service packages, consultations, subscriptions, templates, implementation services, software-related access, free trials, and other related offers through the Services.

We make reasonable efforts to describe our Services accurately. However, we do not warrant that service descriptions, pricing, availability, timelines, features, or other content on the Services are accurate, complete, current, or error-free.

We reserve the right to modify or discontinue any product or service at any time without notice.

No guaranteed results

You understand and agree that business, marketing, automation, and AI-supported services involve variables outside our control. We do not guarantee any specific outcome, including but not limited to:

number of leads generated;
booked appointments;
response rates;
sales conversions;
revenue growth;
ad performance;
deliverability rates;
search rankings;
platform approval; or
uninterrupted system performance.

Any examples, case studies, projections, testimonials, or past results shared through the Services are illustrative only and do not guarantee that you will achieve similar results.

Client responsibility

You acknowledge that your results depend in part on your own participation, responsiveness, decision-making, follow-up, offer strength, sales process, business model, market conditions, compliance, and the accuracy of the information and materials you provide to us. You are solely responsible for reviewing and approving all final business decisions, messaging, campaigns, automations, and live systems before or during use.

AI and automation limitations

Some of our Services may include AI-assisted tools, automations, bots, workflows, conversational systems, or third-party software integrations. You acknowledge that such tools may produce errors, delays, inaccuracies, incomplete outputs, misclassifications, or unintended results. You agree that it is your responsibility to monitor and review outputs before relying on them in your business operations, customer communications, or decision-making.

6. Purchases and Payment

We may accept payment through one or more of the following methods:

Visa
Mastercard
PayPal
Stripe
Wise
HighLevel Payments
other approved payment processors as made available through the Services

You agree to provide current, complete, and accurate purchase and account information for all purchases made through the Services. You further agree to promptly update account and payment information, including email address, billing address, payment method, and payment card expiration date, so we can complete your transactions and contact you as needed.

All payments shall be in U.S. dollars unless otherwise stated.

You agree to pay all charges at the prices then in effect for your purchases and authorize us to charge your selected payment method for those amounts. We reserve the right to correct any errors or mistakes in pricing, even if payment has already been requested or received.

We reserve the right to refuse, limit, or cancel any order in our sole discretion, including where we suspect fraud, unauthorized activity, abuse, or violation of these Legal Terms.

Chargebacks and payment disputes

You agree not to initiate chargebacks or payment disputes without first contacting us at connect@funnelforgesolutions.com to attempt good-faith resolution. If you initiate a chargeback for a valid charge without first making a reasonable effort to resolve the issue with us, we reserve the right to suspend or terminate your access to the Services and pursue any lawful remedies available to us to recover the amount owed, plus any associated fees or costs.

7. Subscriptions, Trials, and Renewals

Billing and renewal

Certain Services may be offered on a subscription basis. Your subscription will continue and automatically renew unless canceled before the next billing date. You authorize us to charge your payment method on a recurring basis without requiring separate approval for each recurring charge, until you cancel.

The length of your billing cycle will depend on the subscription plan you select.

Free trials

We may offer free trials, including a 30-day HighLevel trial or other trial periods, to eligible users. Unless otherwise stated in writing, trials are limited to new users and may be modified, limited, or discontinued at any time.

At the end of a trial, your access may expire, be restricted, or convert to a paid plan if that was disclosed at the time of signup and authorized by you.

Cancellation

You may cancel your subscription at any time through your account settings, payment portal, or by contacting us at connect@funnelforgesolutions.com, unless a separate written service agreement applies. Unless otherwise stated in writing, cancellation will take effect at the end of the current billing period, and no prorated refunds will be issued.

Fee changes

We reserve the right to change subscription fees at any time. Any fee changes will take effect after notice to you and at the start of the next billing cycle, unless otherwise required by law.

8. Refund Policy

All sales are final.

We do not offer refunds for services rendered, completed work, time reserved, strategy sessions, consultations, setup fees, implementation services, subscriptions already billed, digital products already delivered, or trial periods that convert after your authorized enrollment.

If you are on a recurring plan, it is your responsibility to cancel before your next billing date if you do not wish to continue.

Nothing in this section limits any non-waivable rights you may have under applicable law.

9. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:

systematically retrieve data or content from the Services to create a database, compilation, or directory without written permission;
trick, defraud, or mislead us or other users;
circumvent, disable, or interfere with security-related features of the Services;
use the Services to harass, abuse, threaten, or harm another person;
use the Services in violation of any applicable laws or regulations;
upload or transmit viruses, malicious code, or disruptive material;
engage in unauthorized framing of or linking to the Services;
use automated scripts, bots, scrapers, or data mining tools except as expressly authorized;
impersonate another person or misrepresent your affiliation;
interfere with, disrupt, or create an undue burden on the Services or networks connected to the Services;
attempt to bypass measures designed to prevent or restrict access to the Services;
copy, adapt, reverse engineer, decompile, or disassemble any software comprising part of the Services except as permitted by law;
use the Services as part of an effort to compete with us;
use the Services to advertise or offer to sell goods or services in an unauthorized manner; or
use the Services in any way that could expose us to legal or regulatory liability.

10. User Generated Contributions

The Services may allow you to submit feedback, content, materials, comments, testimonials, media, files, or other information ("Contributions"). By making any Contributions available through the Services, you represent and warrant that:

you own or have the necessary rights to submit the Contributions;
your Contributions do not violate the intellectual property, privacy, publicity, or other rights of any third party;
your Contributions are not false, misleading, defamatory, obscene, abusive, unlawful, or otherwise objectionable; and
your Contributions do not contain malicious software or code.

We reserve the right, but not the obligation, to remove or refuse any Contributions in our sole discretion.

11. Contribution License

By submitting Contributions, you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, display, perform, distribute, adapt, publish, and otherwise use such Contributions for the purpose of operating, improving, and providing the Services, unless otherwise agreed in writing.

You retain ownership of your Contributions, subject to the license granted above.

12. Services Management

We reserve the right, but not the obligation, to:

monitor the Services for violations of these Legal Terms;
take appropriate legal action against anyone who violates the law or these Legal Terms;
refuse, restrict, or disable access to all or part of the Services;
remove any files or content that are excessive in size or burdensome to our systems; and
otherwise manage the Services in a manner designed to protect our rights, property, and proper functioning.

13. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy at:

https://funnelforgesolutions.com/privacy

By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.

If you access the Services from outside the United States, you understand and agree that your information may be transferred to, processed in, and stored in the United States.

14. Term and Termination

These Legal Terms remain in full force and effect while you use the Services.

Without limiting any other provision of these Legal Terms, we reserve the right, in our sole discretion and without notice or liability, to deny access to and use of the Services to any person for any reason or for no reason, including for breach of these Legal Terms or applicable law.

We may terminate your use of the Services, delete your account, cancel your subscription, or remove any content or information you posted at any time, in our sole discretion.

If we terminate or suspend your access for any reason, you are prohibited from creating a new account under your name, a false name, or the name of any third party.

15. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time and for any reason, without notice. We also reserve the right to modify or discontinue all or part of the Services without notice at any time.

We do not guarantee that the Services will be available at all times. We may experience hardware, software, third-party platform, integration, carrier, or other issues that result in interruptions, delays, or errors.

You agree that we have no liability for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance.

16. Governing Law

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law principles.

17. Dispute Resolution

Informal negotiations

To expedite resolution and reduce the cost of any dispute, controversy, or claim related to these Legal Terms or the Services ("Dispute"), you and we agree to first attempt to resolve the Dispute informally by contacting the other party in writing and engaging in good-faith negotiations for at least thirty (30) days before initiating arbitration or court proceedings.

Binding arbitration

If a Dispute cannot be resolved through informal negotiations, the Dispute shall be finally resolved by binding arbitration, except for claims that qualify for small claims court or claims seeking injunctive or equitable relief related to intellectual property or unauthorized use.

The arbitration shall be administered by the American Arbitration Association under its applicable rules. The arbitration may be conducted by phone, video conference, written submissions, or in person, as determined by the arbitrator. The arbitrator's decision shall be final and binding.

Unless otherwise required by law, the arbitration shall take place in Missouri.

No class actions

To the fullest extent permitted by law, all Disputes must be brought on an individual basis only, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding.

Time limitation

To the fullest extent permitted by law, any claim arising out of or related to the Services must be brought within one (1) year after the cause of action arose, or such claim is permanently barred.

If any part of this section is found unenforceable, the remaining portions shall remain in full force to the extent permitted by law.

18. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, features, or other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

19. Disclaimer

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Services and your use of them, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We make no warranties or representations about the accuracy or completeness of the Services, the Content, or the content of any websites, platforms, or applications linked to or integrated with the Services.

We do not warrant that the Services will be error-free, secure, uninterrupted, or that defects will be corrected. We are not responsible for any losses or damages resulting from third-party software, carriers, processors, ad platforms, email providers, CRM platforms, AI tools, or other external services.

20. Limitations of Liability

To the fullest extent permitted by law, in no event shall we be liable to you or any third party for any indirect, consequential, incidental, special, exemplary, or punitive damages, including lost profits, lost revenue, loss of data, loss of business opportunity, or other damages arising from or related to your use of the Services.

Notwithstanding anything to the contrary, our total liability to you for any claim arising out of or related to the Services shall at all times be limited to the amount paid, if any, by you to us during the six (6) month period immediately preceding the event giving rise to the claim.

Certain laws may not allow limitations on implied warranties or the exclusion of certain damages, so some of the above limitations may not apply to you.

21. Indemnification

You agree to defend, indemnify, and hold harmless Brittney Johnson DBA Funnel Forge Solutions from and against any loss, damage, liability, claim, demand, or expense, including reasonable attorneys' fees and costs, arising out of or related to:

your use of the Services;
your breach of these Legal Terms;
your breach of your representations and warranties under these Legal Terms;
your violation of any third-party rights, including intellectual property, privacy, or publicity rights;
your misuse of automations, campaigns, messaging systems, AI outputs, or customer data; or
your violation of any applicable law, rule, or regulation.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you.

22. User Data

We may maintain certain data that you transmit to the Services for the purpose of managing performance, providing support, and improving the Services. Although we may perform routine backups, you are solely responsible for all data that you transmit or that relates to any activity you undertake using the Services.

You agree that we shall have no liability for any loss or corruption of such data.

23. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending emails, submitting forms, enrolling in services, and completing online transactions constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

You agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or through the Services.

24. SMS Text Messaging

Program description

By providing your mobile phone number and opting in, you agree to receive SMS text messages from Funnel Forge Solutions. These messages may include:

account notifications;
appointment reminders and confirmations;
customer support and follow-up messages;
service updates;
administrative alerts; and
conversational responses triggered by your inquiries.

Message frequency may vary depending on your interaction with our Services.

Opt-out instructions

You may opt out at any time by contacting us directly.

Help instructions

For assistance, reply HELP or contact us at connect@funnelforgesolutions.com or (573) 375-8529.

Message and data rates

Message and data rates may apply to any SMS messages sent or received. The rates are determined by your carrier and your mobile plan.

Carrier liability disclaimer

Carriers are not liable for delayed or undelivered messages.

Eligibility

SMS messaging is available only to users who are at least 18 years old.

No sharing of SMS consent

Your mobile number and SMS consent will not be sold or shared with third parties or affiliates for their own purposes. We may use trusted service providers to facilitate SMS delivery and related communications on our behalf.

25. Miscellaneous

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us regarding the Services.

Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of that right or provision.

We may assign our rights and obligations under these Legal Terms at any time.

If any provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.

These Legal Terms do not create any joint venture, partnership, employment, agency, or fiduciary relationship between you and us.

You agree that these Legal Terms will not be construed against us simply because we drafted them.

26. Contact Us

To resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

Brittney Johnson DBA Funnel Forge Solutions
Phone: (573) 375-8529
Email: connect@funnelforgesolutions.com
Website: https://funnelforgesolutions.com